Privacy Policy

When you use the website, we and our service providers may automatically collect limited technical information, such as:

• Internet Protocol address;

• browser and device type;

• operating system;

• referring and exit pages;

• pages viewed and links selected;

• approximate location derived from an IP address; and

• the dates and times of visits.

This information may be collected through server logs, cookies, pixels, or similar technologies.

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Cookies are small files stored on a browser or device. We may use cookies and similar technologies to:

• operate and secure the website;

• remember user preferences;

• understand website use and performance; and

• identify and correct technical problems.

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Browser settings may allow you to block or delete cookies. Blocking necessary cookies may affect the operation of some website features.

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We may use personal information to:

• operate, maintain, secure, and improve the website;

• respond to questions, requests, and accessibility concerns;

• process registrations, purchases, donations, or other requested transactions;

• send administrative communications;

• send promotional communications when permitted by law;

• understand website use and measure performance;

• prevent fraud, misuse, and security incidents;

• comply with legal obligations and enforce our policies; and

• protect the rights, safety, and property of visitors, the museum, and others.

Where applicable law requires a legal basis for processing, we process information as necessary to provide requested services, pursue legitimate organizational interests, comply with legal obligations, or act with consent.

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We may disclose personal information:

• To service providers: Vendors that provide hosting, analytics, communications, payment processing, security, website maintenance, registration, or similar services may process information for us.

• At your direction: We may disclose information when you ask or authorize us to do so.

• For legal and safety purposes: We may disclose information when reasonably necessary to comply with law or legal process; respond to lawful requests; prevent fraud or security threats; or protect rights, safety, and property.

• During organizational changes: Information may be transferred as part of a merger, restructuring, asset transfer, or similar organizational transaction, subject to applicable law.

• With affiliated organizations: Shriners Children's, Shriners affiliated bodies 

We do not disclose personal information to third parties for their own purposes except as described in this policy.

Sale and targeted advertising: We do not sell personal information.

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We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining appropriate records, resolving disputes, enforcing agreements, and meeting legal, accounting, or security obligations.

Retention periods depend on the nature of the information, why it was collected, applicable legal requirements, and the risks associated with continued retention.

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We use administrative, technical, and physical safeguards reasonably designed to protect personal information. Nevertheless, no website, network, transmission, or storage system can be guaranteed to be completely secure.

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​The website is intended for a general audience and is not designed to collect personal information directly from children under 13.

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